Trainer / Client Agreement

 

Clients Declaration

 

1. I understand Genysis Personal Trainers operate on a pre-pay basis and all sessions must be paid for in advance via the Wellnessliving Scheduler. Bookings will not be confirmed until payment has been received.

2. I understand that purchase of this package will initiate a recurring payment until cancelled. Cancellations must be made in writing to either my trainer or to Info@Genysis-studio.com

3. I understand that once my Trainer and I have agreed upon the most appropriate training programme / package, payment must be made before the sessions are conducted. I understand that failure to make a payment will result in my sessions being forfeited.

4. I understand that all pre-paid block courses and packages have an expiry date (usually 35 days) and this will show on my Wellnessliving online account. Outstanding sessions will not be carried over the expiry date unless a prior agreement has been made with the Trainer.

5. I understand that to cancel or change booked sessions, I must contact my Trainer directly. I understand that if I need to cancel a training session (even a free consultation) I will need to contact my Trainer or make this change online MORE THAN 24 hoursahead of our session time. Cancellations made with less than 24 hours’ notice will incur a full charge. I understand that Genysis do not issue refunds.

6. I understand all sessions will last 1 hour unless otherwise stated and will start and finish on time. I also understand that my Trainer may not be able to provide a full hour if I am late to a session. However, if my Trainer is late for a session, I will still receive the full session time or have the outstanding time added to another session.

7. I understand the results of any training programmes or coaching course cannot be guaranteed, and my progress depends on my effort and cooperation in and outside of the sessions. In particular I acknowledge that individual results may vary, and no particular result is guaranteed by my Trainer.

8. I understand that there are inherent risks in participating in a programme of strenuous exercise. If I sustain or claim to sustain any injury while participating in the fitness programme, I acknowledge that Genysis is not responsible.

9. I certify that my answers to the questions outlined on the PAR-Questionnaire form are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my Trainer of any conditions or changes in my health, now and ongoing, which might affect my ability to exercise safely and with minimal risk of injury.

10. I understand that in the unlikely event of my Trainer being unable to continue my training, I can have my sessions transferred to another similar Trainer who agrees to take over my training or I can request a full refund from my existing trainer for any unfulfilled sessions.

 

I agree to the above Agreement for the duration of my training with the Genysis Personal Trainer.